We hope that you love your Bala products. If you experience an issue, please contact gday@balabangles.com.
Returns will be accepted within 14 days of receipt. Items must be returned unopened, unused , with tags in their original packaging. For AU returns, a label fee of $6 AUD will be deducted from your refund
Please note that we can only process returns for products purchased on shopbala.com.au If you purchased your Bala item(s) from a third party, please contact the store directly.